Hilton Newcastle Gateshead
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The reception and restaurant were beautiful. The staff are really helpful and friendly. The trip was a surprise for our friends birthday treat, we asked if they could put a card just to say happy birthday, they went above that, and left a bottle of bubbly 🍾 so lovely, and at no extra cost.
Anonymous
2025年8月
Staying at Hilton Bottle bank for a number of years the hotel has always been well run . The room was through booking.com I`m not sure if this would make a difference to the room or is the hotel ageing slightly? We have had better rooms in this hotel. Breakfast - Always Brilliant here - smaller pastries and less choice on hot food this year. Food is always good. Evening meals very good. Service and professional care ** top rated ** Loved our whole stay.
Brown
2025年5月
The hotel was lovely, our room was fantastic. We ate in the hotel both evenings but unfortunately they both were completely different experiences. On the Friday, the gentlemen was efficient polite and very attentive. His service made the premium cost worth it and we thoroughly enjoyed a glass of wine overlooking the river. On the Saturday, the different gentlemen was distracted, not attentive and neglected to get things we asked for (sauces etc). The young lady was showing outstanding customer service when she was engaged with us however the pair were very focused on setting up for breakfast rather than looking after their seated guests. The above experience issues aside, we thoroughly enjoyed our stay and will definitely be visiting again in the near future.
Scott
2025年3月
everything was great and everything as expected. parking was a bonus and cheap for £25 for both days
Ian
2025年2月
A fantastic large room with a view over the river. A delicious breakfast and a nice bar area for a morning meeting.
Lucy
2025年3月
Stayed here a few times over the years, always clean, comfortable, and good food. Staff are lovely as always.
Mr
2025年6月
Staff were amazing. Very friendly and helpful. Great location with excellent views of the quayside and Newcastle landmarks. Have included a photo taken from the 5th floor. Room was clean and comfortable. Great breakfast too. Would definitely stay again. Have already recommended to friends.
Julie
2025年7月
Lovely hotel, with an amazing view of the Tyne Bridge from Reception and pool! Perfect location if you're going to a gig at the Glasshouse, and only a few minutes walk from Newcastle station . Nice big room: we booked a twin room & had a queen-sized bed each! Good size bathroom ensuite, with a really good power shower. The pool is big enough to actually swim in, which was a bonus! Water temp. was perfect, and the pool & changing rooms were spotlessly clean. Great jacuzzi, too!
Rachel
2024年10月
Breakfast was great, plenty of choice and well cooked. The dinning area has great views over the city and Tyne Bridge and looks amazing at night with the lighting on the bridge and cityscape. The room was lovely, spacious and comfortable as well as being well equipped with the essentials you may need. Swimming pool facility was good but found it to be a bit small and busy but pool size was reduced due to a swimming lesson happening also but did not stop you having a nice dip.
Crossland
2025年6月
Room was excellent, lovely view of the Tyne and Quayside. Had a light late lunch in the bar after checking in to our room which was very nice. We were going to the Sage and had to be there early for a meet and greet so could not have an evening meal.
Hazel
2025年2月
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